We’re here for you

We are a cornerstone in the South Mountain community. With our years of combined experience, we realize that each family has different needs, and our accommodating staff will assist you in creating a meaningful service. We promise to serve your family with dignity, respect, and professionalism.

Address: 2990 Church St., South Mountain, ON, Canada, K0E 1W0

Phone: 613-989-3836

Fax: 613-989-3915

Email: hello@byersfuneralhomeinc.ca

Office Hours: Monday–Friday, 9:00 am to 5:00 pm

Available for at-need arrangements 24 hours/day.

What Should I Do Immediately After the Loss of a Loved One?

Experiencing the death of a loved one is one of life’s most difficult moments. In those early hours, it’s natural to feel uncertain about what comes next. The steps you take will depend on where and how the death occurs:

If the death occurs at home:

    • Notify the attending nurse, physician, or care staff. They will confirm the passing and guide you on the following official steps.
    • Once the death is verified, you may contact Byers Funeral Home. We will arrange to bring your loved one into our care with dignity and respect.

If the death is unexpected:

    • Call 911. Emergency personnel and possibly a coroner will be involved to confirm the death and ensure there are no unusual circumstances.

Once we are contacted, we will guide you through the following steps:

    • Coordinating the transport of your loved one
    • Collecting the information required for vital records and death registration
    • Beginning the process of planning a meaningful tribute

💙 You do not need to go through this alone. Our compassionate staff will help you at your own pace, with sensitivity to your emotional and practical needs.
If you’ve experienced a loss, please reach out to us—we are here to help.

Support Services for Grieving Families

Grief is a deeply personal journey, and everyone copes with loss in their own way. At Byers Funeral Home, we want you to know that support is available when you need it. Our community offers a variety of grief resources to provide comfort and guidance after the loss of a loved one.

Local Support Resources:

North Dundas:

  • Dundas County Hospice, Williamsburg, ON                            Offers a Grief and Bereavement Support Group facilitated by trained volunteers. 🌐https://dundascountyhospice.ca 📞 613-535-2215

North Grenville:

  • Beth Donovan Hospice, 1107 French Settlement Rd, Kemptville, ON  Provides personalized bereavement support, including individual and group options. 🌐 https://www.bethdonovanhospice.ca/        📞 613-258-9611
    • Spouse & Partner Loss Grief Support Group: A safe and supportive space to navigate the grief of losing a partner.📞 Call 613-258-9611 ext. #6 to register.
    • Grief Support Group: What to Do When There Is No Normal: A community-based group focused on finding hope and connection during grief.

Online and Regional Support:

  • Bereaved Families of Ontario: Peer-to-peer grief support programs offered virtually and in-person. 🌐 bereavedfamilies.net
  • Canadian Virtual Hospice: The Canadian Virtual Hospice provides support and personalized information about advanced illness, palliative care, loss and grief, to people living with illness, family members, people working in healthcare, educators, and researchers. 🌐 https://www.virtualhospice.ca

We’re Here to Help
If you’re unsure where to begin or need help connecting with these services, please contact our team at Byers Funeral Home. We’re here to offer guidance and support, every step of the way.